RentKhata
a Valgravia product · offline-first rental management
valgravia.com
Privacy Policy
RentKhata ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use the RentKhata mobile application ("App"). If you have any questions, please contact us at support@valgravia.com.
1. Who We Are
RentKhata is operated by Shanu Kumawat, an individual sole proprietor trading as Valgravia, Chittorgarh, Rajasthan, India. The App is provided free of charge.
2. Offline-First Architecture
RentKhata is designed as an offline-first application. All data you enter into the App — including property details, tenant information, billing and payment records, Aadhaar records, documents, and photos — is stored locally on your device.
We do not have access to your data. We do not transmit, sync, or upload your personal or tenant data to any external servers.
Backups created by the App are local files that you export and control (for example, through your device's file picker). If you choose to save a backup into a cloud folder such as Google Drive, that is your choice — the App itself never uploads your data anywhere.
3. Information We Collect and Process
3.1 Data Stored on Your Device (Not Processed by Us)
Because RentKhata is offline-first, we do not collect tenant details, property details, billing or financial records, Aadhaar numbers, documents, or photos on our servers. These records remain entirely under your control on your device.
3.2 Analytics and Crash Reporting
To improve the stability, performance, and user experience of the App, we use third-party services provided by Google:
- Firebase Crashlytics: Collects anonymous crash reports containing technical information about a crash (e.g., device model, OS version, stack trace, time of crash) to help us fix bugs.
- Google Analytics for Firebase: Collects anonymous usage data (e.g., sessions, and counts of features used, such as adding a tenant, generating a bill, or recording a payment).
4. Consent and Your Choices
Where required by applicable law, including India's Digital Personal Data Protection Act, 2023 (the "DPDP Act"), we obtain your consent before analytics and crash reporting are enabled.
You may withdraw your consent at any time by turning off analytics in the App's Settings, or by emailing support@valgravia.com. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
5. Permissions
The App may request the following access on your device:
- Notifications: To show local reminders such as rent due dates, overdue bills, or expiring agreements.
- Exact alarms: So scheduled reminders appear at the right time. This is a special access you can revoke at any time in your device's settings.
- Biometrics: Optional app lock using your device's fingerprint or face unlock.
- Photo picker: To attach photos or documents to tenant profiles. The App uses your device's system photo picker and does not request broad storage or camera access.
These permissions are used strictly for local App functionality. No data accessed through them is transmitted by the App.
6. Data Storage and Security
App data is stored in the App's private storage on your device. The local database is not encrypted at rest. We recommend enabling your device's screen lock and the App's optional biometric lock, and keeping your device's operating system updated.
Backups created by the App are files you export. Store them in a secure, separate location and never share them with third parties. You are solely responsible for securing your device and managing your backups.
7. Data Retention
- App data: Retained on your device until you delete it. Uninstalling the App erases local data unless you have exported a backup.
- Analytics and crash data: Retained in accordance with Google's data retention settings for Firebase.
- Backups: You control how long you keep them.
8. Your Rights
Under the DPDP Act and other applicable laws, you have the right to:
- Access a summary of the personal data we process about you and the processing activities we undertake;
- Correct or erase your personal data;
- Withdraw consent for analytics and crash reporting;
- Grieve and seek redressal of complaints.
To exercise any of these rights, email support@valgravia.com or grievance@valgravia.com. We respond to access, correction, and erasure requests within 30 days, and to grievances within 90 days, unless a shorter period applies.
Because the App has no accounts and App data never leaves your device, erasure of App data is achieved by deleting the App's data or uninstalling the App (after exporting any backups you wish to keep).
9. Children
The App is intended for adults aged 18 years and above and is not directed at children. We do not knowingly process the personal data of children.
10. Third-Party Services and Cross-Border Processing
We use Google's Firebase services (Analytics and Crashlytics) as service providers. Data they process may be transmitted to and stored on Google's infrastructure, which may be located outside India, and is subject to Google's data processing safeguards and applicable law.
We do not sell your data, and we do not share data with any other third parties.
11. Aadhaar and Tenant Data
The App allows you to keep records of your tenants, including Aadhaar numbers and Aadhaar card photos. This data is stored only on your device and is never transmitted to us.
Under the Aadhaar (Sharing of Information) Regulations and related UIDAI rules, you must: obtain the Aadhaar holder's informed consent before collecting their Aadhaar number; collect it only for a lawful purpose; store it securely; mask or redact the first 8 digits when storing copies of Aadhaar documents; and delete it once it is no longer needed. You are responsible for complying with these obligations and for obtaining your tenants' consent before storing their personal data in the App.
12. Data Breach Notification
In the unlikely event of a personal data breach affecting data we process, we will notify the Data Protection Board of India and affected individuals as required under the DPDP Act and applicable law.
Because App data stays on your device, the most likely breach scenarios involve the loss or theft of your device. Please keep your device locked and your backups secure.
13. Grievance Officer and Redressal
Complaints about the App or this policy may be addressed to our Grievance Officer:
- Grievance Officer: Shanu Kumawat
- Email: grievance@valgravia.com
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Last updated" date at the top of this policy, and, for significant changes, through the App or by email where possible. Your continued use of the App after changes take effect constitutes acceptance of the updated policy.
15. Contact Us
If you have any questions about this Privacy Policy or the App, contact us via the "Help / Support" section inside the App, or email support@valgravia.com.
Grievances: grievance@valgravia.com
Terms of Service
Please read these Terms of Service ("Terms") carefully before using the RentKhata mobile application ("App"), operated by Shanu Kumawat, an individual sole proprietor trading as Valgravia, Chittorgarh, Rajasthan, India ("we", "our", or "us"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, please do not use the App.
1. Nature of the App
The App is a record-keeping tool for landlords to manage properties, rooms, tenants, billing, and payments. It is provided free of charge for your personal or internal business use.
The App does not process, transmit, or collect any payment on your behalf. It generates receipts, ledgers, and UPI payment links or QR codes that open your tenant's own UPI application. The App is not a bank, payment aggregator, or financial service provider.
The App does not provide legal, financial, accounting, or tax advice. You are responsible for ensuring that your use of the App complies with all applicable laws, including rent and tenancy laws, tax laws, and data protection and Aadhaar requirements.
2. No User Accounts
The App does not create user accounts and does not require any login. All data remains on your device.
3. Your Responsibilities
You are solely responsible for:
- Securing your device;
- Regularly exporting backups using the App's backup feature and storing them in a safe, separate location;
- Obtaining the necessary consents from tenants before recording their personal data, including Aadhaar numbers;
- Ensuring the accuracy of the data you enter; and
- Using the App lawfully and not for any illegal or unauthorized purpose.
4. Intellectual Property
The App, including its code, design, logo, and content, is owned by us or our licensors and is protected by applicable laws. We grant you a limited, non-exclusive, non-transferable license to use the App for your own purposes. You may not copy, modify, distribute, sell, or reverse engineer the App.
5. Availability and Updates
The App is provided free of charge. We may update, modify, or discontinue the App or any of its features at any time, with or without notice. We are not obligated to maintain or support the App.
6. Disclaimers
The App is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, reliability, or non-infringement. We do not warrant that the App will be uninterrupted, error-free, or secure, or that your records will always be accurate or free from loss or corruption.
7. Limitation of Liability
To the maximum extent permitted by applicable law, and except as expressly provided below:
- We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, goodwill, or business interruption, arising out of your use of or inability to use the App;
- We will not be liable for any loss, corruption, or destruction of data stored in the App, including data lost due to bugs, malfunctions, or crashes in the App, issues with your device, or your own actions (such as uninstalling the App or failing to back up). Protecting your data through regular backups is your responsibility; and
- Our total aggregate liability arising out of or relating to the App, whether in contract, tort (including negligence), or otherwise, is limited to the total amount you paid to use the App, which is nil because the App is provided free of charge.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for fraud, willful misconduct, or gross negligence on our part, liability for death or personal injury caused by our negligence, or any rights you have under consumer protection laws that cannot be waived.
8. Indemnity
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising out of your use of the App, your data, your tenants' data, or your breach of these Terms or applicable law.
9. Termination
You may stop using the App at any time by uninstalling it, after exporting any backups you wish to keep. We may terminate your access to the App or these Terms at any time. Provisions that by their nature should survive termination — including those relating to intellectual property, disclaimers, limitation of liability, indemnity, and governing law — will survive.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Subject to applicable consumer protection laws, any disputes arising out of or relating to these Terms or the App will be subject to the exclusive jurisdiction of the courts at Chittorgarh, Rajasthan, India.
11. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. We will notify you of changes by updating the "Last updated" date at the top of these Terms. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms.
12. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
13. Contact Us
If you have any questions about these Terms, contact us via the "Help / Support" section inside the App, or email support@valgravia.com.
Grievances: grievance@valgravia.com
Support
Having trouble with RentKhata? Here are the fastest ways to get help:
Before you write
- Make sure the app is updated to the latest version in the Google Play Store.
- RentKhata is offline-first — everything lives on your device. If you are dealing with missing data, restore from your latest backup (Settings → Data → Backup & Restore). Keep regular backups; uninstalling the app erases local data unless it was backed up.
- Restart the app and check whether the issue persists.
- Include your device model and Android version if the issue is technical, and describe what you were doing when it happened.
Contact us
The quickest route is the "Help / Support" section inside the app.
Support email: support@valgravia.com
Grievances (Grievance Officer: Shanu Kumawat): grievance@valgravia.com
We typically respond within 2 business days.
Report a problem
If the app is crashing, misbehaving, or something looks wrong, please describe what you were doing when it happened and what you expected instead. Crash reports are sent automatically and anonymously via Firebase Crashlytics where available, but your description helps us fix issues much faster.
Data safety
Our privacy policy explains that all your data stays on your device — nothing you enter is transmitted to our servers. Please back up regularly, and keep your backups in a separate, secure location.